Customer Care

Contact Us

Shipping Policies

  • All orders will be shipped via USPS, UPS, or FedEx
  • Shipping for orders over $75 is ALWAYS free
  • Expedited shipping is available, please contact us if expedited shipping is required
  • Cost for shipping is calculated by total weight of item(s) with packaging, shipping for orders of $75 or more is always free!
  • International orders: We do not ship to international locations other than U.S. Territories and Military APO/FPO addresses. However, International destination shipments are possible in some cases, please contact us with inquiries.
  • Order status: we will send you an email with the tracking number. Just click on the link and it will take you to the UPS, FedEx or USPS website, depending on the shipping carrier.

Returns & Exchanges Policy

  • If there are any problems with your order or if you would like to return item(s) please contact us via email or call (908) 409-3884 to let us know right away!
  • To qualify for a return or exchange, the item(s) must be received back to Sunnyside Gift Company within 30 days of original order shipment date.
  • Returned items must be received by Sunnyside Gift Company in the original packaged and new condition, otherwise these items will be nonreturnable and no refund, store credit, or exchange will be received.
  • Please allow 5 to 10 business days for the package to arrive to us plus an additional 5 business days for processing the return, store credit, or exchange. We will email you confirmation when the return is processed.
  • Custom or special orders are nonreturnable/nonrefundable.


  • Wholesale inquiries welcome for Shannon Marie Designs and DM Paracord Gear products, as well as, other items and brands. Please contact us with questions and inquiries.

Custom Artisan Orders

  • We love designing custom orders, so feel free to contact us and let you know what you are looking for! Shannon has custom made 1000's of jewelry items for special events, fundraisers, weddings, and outreach programs. With resources to find almost any materials to create with, we will let you know right away whether we can fulfill your request and an accurate estimate of cost and the timing to completion.

Special Orders

  • Are we missing a gift item on the site that you are looking for? Do you need dozens of a particular gift for an upcoming party, wedding, awareness event, or other occasion? Please contact us as we are happy to help with special orders and can search our gift partners' collections to find the perfect gifts in the quantities that you need.

Sunnyside Gift Company Outlet

  • There are even more Sunnyside Gifts! Visit our outlet ebay store for additional items, close-outs, sales, and limited quantity gifts.

Safe Shopping Commitment

  • The safety and security of your personal information and online shopping experiences with Sunnyside Gift Company are important to us. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
  • We do not rent, sell, or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used.

About Sunnyside Gift Company, LLC

  • We believe in positive experiences filled with inspirations and fun on the sunny side of life. As a family owned and operated small business, husband and wife team David and Shannon keep the Golden Rule forefront in all we do and are committed to awesome and personalized customer service. We offer local and Global Fair Trade artisan jewelry, crafts, and major gift brands and novelties for one-stop gift shopping for positive and inspired fun gifts. With custom artisan designs and special orders for fundraisers and events, large or small, we work with our gift collection partners’ to deliver gifts perfect for any occasion. Sunnyside is dedicated to inspired and fun gifts of all kinds – those that come from within that inspire and shine brightly, gifts that we give ourselves, and gifts for any occasion that we give others to show how special and grateful we are that they are in our lives.

Subscribe to our mailing list

* indicates required