Customer Care

Sunnyside Gift Shop

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Gifts That Give Back (Fundraisers)

We are committed to giving back in our community and supporting local schools, nonprofit organizations and groups, and around the globe. Click here to learn more about our fundraising and giving opportunities.

Shipping Policies

All orders will be shipped via USPS, UPS, or FedEx.
Cost for shipping is calculated by total weight of item(s) with packaging.
Expedited shipping is available, please contact us if expedited shipping is required.
International orders: Please expect up to 6-8 weeks for delivery depending on shipping and customs times for USA to your country. We ship within 24-hours for most orders however delivery time varies widely.
Order status: we will send you an email with the tracking number. Just click on the link and it will take you to the UPS, FedEx or USPS website, depending on the shipping carrier.

Returns & Exchanges Policy

In-Store Purchases

Items purchased in our Hillsborough store may be returned or exchanged within 60 days of purchase in unused, brand new condition in the original packaging. Please bring the item(s) in with the original receipt for exchange, store credit, or refund.
Items returned without a receipt will receive a store credit in the amount of the current retail price of the item(s) on the date of the return.
If you have any questions regarding a return, please contact us via email or call (908) 409-3884.
Custom or special orders are nonreturnable/nonrefundable.

Online Orders

If there are any problems with your order or if you would like to return item(s) please contact us via email or call (908) 409-3884 to let us know right away!
To qualify for a return or exchange, the item(s) must be received back to Sunnyside Gift Company within 60 days of original order shipment date.
Returned items must be received by Sunnyside Gift Company in the original packaged and new condition, otherwise these items will be nonreturnable and no refund, store credit, or exchange will be received.
Return shipping fees are the buyer's responsibility unless the item is received defective or is not as described in listing.
Please allow 5 to 10 business days for the package to arrive to us plus an additional 5 business days for processing the return, store credit, or exchange. We will email you confirmation when the return is processed.
Custom or special orders are nonreturnable/nonrefundable.

Special Offer Details

In store

"Secret Word Sale" offer is valid for in store purchases only and is not valid with other sales, discounts, coupons, codes, or any other offers. Other restrictions may apply.
10% off to 50% off entire in stock items/gifts is valid for in store purchases only and is not valid with other sales, discounts, coupons, codes, or any other offers. Other restrictions may apply.
B2G1 Free offers: Free item must be of equal or least value of three items in order; valid on in stock items in store. Not valid on prior purchases, while supplies last; discount does not apply to applicable taxes or shipping costs; offers NOT combinable with any other offers, coupons, discounts or sales; not combinable with free shipping. Other restrictions may apply.
Online
- B2G1 Free offers: Free item must be of equal or least value of three items in order; valid on in stock items in store and online at www.sunnyside.gifts. Not valid on prior purchases, while supplies last; discount does not apply to applicable taxes or shipping costs; offers NOT combinable with any other offers, coupons, discounts or sales; not combinable with free shipping. Other restrictions may apply.
- FREESHIP: valid on order totaling $75 or more before taxes or shipping and cannot be combined with other offers, discounts, or codes (either automatic or entered during checkout).
- SUNNYSIDE: details available online here.

Custom Artisan Orders

We love designing custom orders, feel free to contact us and let you know what you are looking for! Shannon and our network of artisan crafters have custom made 1000's of jewelry items for special events, fundraisers, weddings, and outreach programs. With resources to find almost any materials to create with, we will let you know right away whether we can fulfill your request and an accurate estimate of cost and the timing to completion.

Special Orders

Are we missing a gift item on the site that you are looking for? Do you need dozens of a particular gift for an upcoming party, wedding, awareness event, fundraiser, or other occasion? Please contact us as we are happy to help with special orders and can search our gift partners' collections to find the perfect gifts in the quantities that you need.

Safe Shopping Commitment

The safety and security of your personal information and online shopping experiences with Sunnyside Gift Shop are important to us. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
We do not rent, sell, or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used.

About Sunnyside Gift Shop, LLC